34 state policies

 Staying at 34 State will always be a relaxing and easy experience, however we do have a few policies when making reservations and during your stay.  Please note the following:

 

Reservation Policies:

 

Please understand that we are a small operation of only 2 suites so we must adhere to very strict cancellation policies.  We thank you in advance for understanding the nature of our business and following this policy.

  • we have a 3 night minimum on many weekends throughout the year.  If a weekend is not booked as of the Wednesday prior to the weekend we will release a shorter stay for that weekend.  Please contact us for this option.

  • 50% of payment is due at time of making reservation, remaining balance is due 30 days prior to arrival.  your card on file will be charged the remaining balance 30 days prior to your arrival.

  • when booking within 30 days of your arrival date or when booking a single night reservation 100% of your payment is due upon booking and the card you have provided will be charged upon booking your reservation.

  • cancellations made greater than 30 days prior to arrival will receive full deposit less $50 cancellation fee per suite booked.  graduation weekends have a 90 day cancellation policy.

  • reservations that are cancelled less than 30 days prior to your arrival date, the guest is responsible for the full reservation charges.   graduation weekends there is a 90 day cancellation period.  please understand that we are a very small establishment and only offer 2 suites so cancellations are very detrimental to our small business.  Please be sure of your reservation and dates before booking.

  • when booking both suites or when booking an extended stay over 5 days we must carry a stricter cancellation policy.  The cancellation policy follows all the regular policies for a normal booking but the length of cancellation period is 45 Days instead of 30 days and payment due date is 45 days prior to arrival date instead of 30 days.

  • specials, packages, promotions or last minute discounts are not valid on prior reservations.  prior reservations cannot be transferred to another suite after booking in order to receive a last minute special or lower rate that has become available since the time of your booking reservation.

  • when using a gift certificate or gift card you must tell us at the time you are making reservation so that we can apply it to your reservation then.  we cannot apply it to your reservation after you have arrived.

  • only one gift certificate may be used per stay.

  • holidays and graduation are booked at high season rates of $375-425/night. Rates will depend on the Holiday and date. 

  • Rates and policies are subject to change, but will be noted promptly here on our policies page if they do.  special rates are not retroactive and current specials may not be used on prior reservations.

Policies during your stay at 34 State:​

  • coffee, tea, nespresso & cappuccino are available 24/7 for our guests to help themselves to.  included in your stay is an offering of yogurt, granola, cereals, Oatmeal, breakfast bars and juice which are available in the guest pantry.  you may help yourself to this breakfast at any time in the morning.  we have no set time of when these items are available it is whenever you are most comfortable.  we pride ourselves on offering our guests the liberty of being able to arise early or sleep in during your stay rather than being on a fixed schedule.   

  • a full gourmet breakfast is available for an additional fee of $30 per person served in the privacy of your suite or in the dining room.  if you would like this option you must inform us at least 24 hours prior to your arrival, at which time we can provide you with the seasonal choices for our breakfast options.  

  • check-in time is anytime after 4pm and check-out is promptly at 11am.  please be respectful of our cleaning staff and their time to get your suite ready for you or the next guests arriving.

  • we are available during business hours on the landline of 315-685-7473 for anything you may need.  after hours please feel free to call for any emergency needs, this would also include temperature settings in your suites.

  • smoking is prohibited inside the house but is allowed outside on the property if needed.

  • pets are not permitted to stay with guests, however our family has 2 friendly black labs oakley & allie.

  • parking at 34 State is free and off street in our private driveway next to the house.  however, parking is limited to 5 spaces so we kindly ask that if you have visitors while staying with us that they park in the public parking lot just across the street behind the church and not on the side streets as we request that be kept for the use of our neighborhood only.  please be aware that parking is limited, if you have any concerns please call us. 

  • daily light housekeeping is provided during your stay and for longer stays of 4 or more days your linens will be changed over every 4 days.  Fresh towels will be provided as needed throughout your stay.  Some guests prefer complete privacy during their stays, If you do not wish to have housekeeping service during your stay please let us know prior to your arrival.

  • any damage caused to furnishings, linens or any physical property at 34 State caused by an individual staying at the property or any guest of theirs will be held responsible for replacing or repairing such property. This also applies to any loss of property that may occur in a guest suite during an individual's stay.​ when booking at 34 state, a guest takes on the above responsibilities and agrees that their credit card will be charged for any damages.

  • unfortunately because of our village laws we may not offer cooking facilities for guests.

 

Gift certificates

  • gift certificates are non-transferable and are treated like cash.  all gift certificates are valid for one (1) year from the date of purchase.  34 State is not responsible for lost or stolen gift certificates and cannot honor a gift certificate if it is not present at the time of check-in.  

  • promotional gift certificates may not be used with any other special package, last minute or discounted rate.  only 1 (one) promotional gift certificate may be used per reservation.

  • gift certificates, special packages and promotions are not valid on holidays and graduation weekends. 

 

 

Please email innkeeper@34state.com with any questions or concerns.

All policies and payments are receipts of 34 State llc, skaneateles ny

  

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34 state street rd skaneateles, ny 13152              315.685.7473                                               innkeeper@34state.com